Returns & Exchanges
At Vape Cloud, we want you to be completely satisfied with your fashion finds, which is why we offer a 30-day return window for all unworn and unwashed items. Our streamlined process ensures that if your new look isn't a perfect fit, getting a refund or exchange is effortless.
Initiate Return
Log in to your account and select the order you wish to return to generate a unique Return Authorization Number.
Prepare Package
Place the items in their original packaging with all tags attached and include the printed return slip inside the box.
Ship It Back
Affix the prepaid shipping label provided in your portal and drop off the package at any authorized carrier location.
Receive Refund
Once our quality control team inspects your return, we will issue a full refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing